For purposes of data protection laws, wherever you are in the world, Kartoffel is the “data controller” of your personal information.
Information about you that you share with us directly
Some mobile apps , websites or web apps or games or parts of our Services may use a more traditional registration or account set-up process where you may be asked to give us information like:
We may also let you create a player profile that other players can see. Your player profile may include information like:
If you consume any of our Services on connected third-party applications or connect our Services to any third-party applications, including social networks like Facebook, we may receive certain information about you from the provider of the third-party application. The information we receive depends on the service that you consume, the third-party application, your privacy settings, and, if applicable, your friends’ privacy settings on that third-party application.
For example, we may collect and store some or all of the following information from the provider of the connected third-party application:
If you are unclear about what information a third-party application is sharing with us, please go to the third-party application to find out more about their privacy practices.
We use your information under several legal bases, including to establish and perform our contract with you, for our legitimate interests, to comply with our legal obligations, to establish, use and protect our rights, or otherwise with your consent.
The main use of the information we collect and store is to provide you with the Services you request from us and to improve your user experience. The uses for which we collect and store your information include:
However, we’ll normally collect information from you only where we need it to perform our contract with you (i.e., our Terms of Service), where the processing is in our legitimate interests (provided that these aren’t overridden by your interests or rights), or if we otherwise have your consent.
Most of our Services are not intended for children under the age of 13 (or under 16 for children located in the European Countries) (collectively, “Children”). Children are not permitted to use most of our Services, and we do not knowingly collect any personal information from Children.
Though our Services do not target Children as the primary audience, we may collect age information before allowing a user to proceed for certain Services.
In some services, fore.g.: games, we create relevant and learning content for Children. For users who identify themselves as Children in our age-gate on such Services, if we allow Children to use the Services, we will either provide a version of that Service that does not collect, use, or disclose “personal information”.
If we learn that we have inadvertently gathered personal information that is not subject to the law, we will take reasonable measures to promptly remove that information from our records. At no point will the information collected be shared with any third party or internal stakeholders.
We believe that our end user has all the rights and should have all access to any and all information on them when they consume our services. We will comply with their wishes as well as the jurisdictional law of the country that they are from and are accessing any of our services from. At the same time, certain data might have to be collected to protect our rights and our compliance with the laws of the region as well.
If you are located in the European Countries, you have the following data protection rights:
To review and update personal information associated with your user profile in any of our services, visit the “settings” or “my profile” page in that service.
If you want to review or delete personal information associated with your game account data, please submit a request through our contact form.
For deletion requests, we will take reasonable measures to delete your personal information from our records. If you have sent content through or posted content on the Service, we may not be able to delete it. We will keep certain records (e.g., personal information relating to payments or customer service matters) where we need (and have rights) to, such as for legal or accounting purposes. We’ll also keep information in order to exercise, defend, or establish our rights.
If you have an account registered directly with any of our service , your profile information is protected by the password you use to access your account. It is important that you protect and maintain your account’s security and that you immediately tell us of any unauthorized use of your account.
If you forget the password to your account, the Services allow you to request that instructions be sent to you that explain how to reset your password. So, be careful to keep your social network account information, including your social network account password, secure as well. We urge you to log out of your account and any social network account you have used to access our Services when you are finished using them.
When you sign into your account or enter payment information, we and our third-party payment processor use encryption to transmit that information.
While we take precautions against possible security breaches of our Services and our customer databases and records, no website or Internet transmission is completely secure. We cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur, and we cannot guarantee the security of your information while it is being transmitted to our Service. Any transmission is at your own risk. If you have questions about the security of our websites, please contact us.